At Salient, we have set-up a
Shared Services Centre to
provide a centralized system
related to finance &
accounting, payroll, Human
Resources, administration and
IT Services for all the group
company Businesses.
Our Shared Services Centre
initiative has enabled us to
achieve economies of scale by
creating a separate internal
organization within the Group
to perform processing through
consolidation of common
Business Processes Services
that are currently performed
at multiple locations.
Governed by a Service Level
Agreement, the Shared Service
Centre realigns and
repositions the common support
functions along with
organizational, technology and
process services, thereby
improving the Client/ Service
provider relationship with the
rest of the business.
Salient set-up the BILT
Power shared services centre
in May'08 where our F&A
team managed the entire back
office processes for the
Nagpur electricity
distribution project. This
included the CRM, F&A and
technology related services.
Key Processes for SSC
Review
|
Payables
|
Accounts
Reconciliation
|
Receivables
|
Operations
|
|
Vendors Payables
|
Preparation
|
Billing
|
Loan / Mortgage/ Claims / Card
|
|
Capital Payments
|
Research
& Clearance
|
Remittance Processing
|
Remittance Processing
|
|
Advertising & Promotion
|
Reporting
|
Receivables Processing
|
Premium
Admin
|
|
T&E Payments
|
B/S Account Ownership
|
Collections
|
Rewards Processing
|
|
Vendor MIS
|
Recon Reduction
|
A/R MIS
|
Pricing
|
| |
Recon Review |
|
Business MIS |
| |
B/S Control |
|
|
|
General
Ledger (GL)
|
Accounting
|
Reporting
|
Tax
|
|
A/C Set Up
|
Revenue Acc’ting
|
P&L Statements
|
Tax Returns
|
|
GL Prep
|
Expense Acc’ting
|
Balance
Sheet
|
Corporate Returns
|
|
Currency Translations
|
Fixed Assets Acc’ting
|
Variance Analysis
|
Tax Schedules
|
|
GL Review
|
Month End Acc’ting
|
Balance
Sheet Review
|
Tax Query Analysis
|
|
GL Systems
|
Inter Company Acc’ting
|
Product Line Reports
|
|
|
GL Analytics
|
Accrual Management
|
Key indicators
|
|
|
Review Chart of Accounts
|
Month End Analysis
|
|
|
Benefits of Shared Service
Operations
“More than Bringing
together similar activities in
one location”
 |
Ease of Operation
|
|
Better Controls
|
|
Enhance Value for Money
|
|
Achieve Economies of Scale
|
|
Repositioning of common
support functions
|
|
A Client/ Service Provider
Relationship, governed by
Service Level Agreements (SLA)
|
|
Ensure Uniform following of
Policies & Business
processes
|
|
Improve consistency and
accuracy of information
|
|
Better leverage the
investments in ERP
|
|
