|
Salient has an extensive
physical & communications
network that provides 24x7
high bandwidth communications
links between the India-based
development teams and every
client. That means you can get
dedicated high-speed support
to help projects meet tight
deadlines and support mission
critical applications. The
main highlights of Salient
state-of-the art
infrastructure are:
20,000 sq. ft. of offshore
capacity
Salient offers its services to
blue chip international
clients through a fully
networked Grade A facility in
the heart of township of
Gurgaon, considered the hub of
business outsourcing
operations world over. Salient
expects to have close to
20,000 sq.ft.of operational
space by early 2006.
Multi-location capability
of operating 24x7x365
Under the leadership of an
experienced as well as
innovative management team,
Salient offers high quality,
cost effective and fully
redundant multilingual BPO
solutions through a proven
process transition methodology
and a tested service delivery
framework through its two 24/7
operational, state-of-the-art,
BPO facilities.
Power Supply
Our power supply runs through
three different sources. We
run on public utility provided
supply. As a backup, we have
implemented a 500 KVA
generator, which can
seamlessly run critical
systems in case of power
failure. All our power supply
is routed through world class
UPS systems provided by APC,
USA. We have a separate UPS
room with temperature control.
Network security
All network equipments are
password protected and
installed in a Rack. Firewall
installed on all the Internet
handoff's block all the
malicious ports and Internet
bandwidth is terminated
directly on the router which
provides another layer of
security. There is no dial in
access on the network.
Super-user passwords on
network devices are available
only to the managers of the
team. IPS has been be
implemented for anti-spamming,
web filtering, and monitoring
other network security issues.
Data Security
Anti virus updates (Automated)
applied on all Servers, which
ensures Total Virus Free ZONE.
All security patches rolled
out by Microsoft are applied
as and when issued. CA backup
solutions for data servers and
desktops.
Physical Access
Server Room access is only
after the verification through
employee identification card
and the respective passcode.
Only selected persons are
allowed to enter the server
room.
Data and Communications
99.5% link uptime's on Leased
Lines and shared connectivity
with dedicated connectivity
using diverse international
and local optic fibre
carriers. This can manage up
to 3 E1 lines.
Voice
Ready voice infrastructure
built to international
standards and designs on
traditional voice and
convergence technology
platforms.
Speeds and bandwidths
Adequate leased line internet
bandwidths. |
