20,000 sq. ft. of offshore capacity
Salient offers its services to blue chip international clients through a fully networked Grade A facility in the heart of township of Gurgaon, considered the hub of business outsourcing operations world over. Salient expects to have close to 20,000 sq.ft.of operational space by early 2006.

Multi-location capability of operating 24x7x365
Under the leadership of an experienced as well as innovative management team, Salient offers high quality, cost effective and fully redundant multilingual BPO solutions through a proven process transition methodology and a tested service delivery framework through its two 24/7 operational, state-of-the-art, BPO facilities.

Power Supply
Our power supply runs through three different sources. We run on public utility provided supply. As a backup, we have implemented a 500 KVA generator, which can seamlessly run critical systems in case of power failure. All our power supply is routed through world class UPS systems provided by APC, USA. We have a separate UPS room with temperature control.

Network security
SBS is to provide a network infrastructure that is reliable, robust, and secure, and easily accessed from anywhere. All network equipments are password protected and & Rack mounted. Firewall installed on all the Internet handoff's block all the malicious ports & unwanted traffic on gateway level and Internet bandwidth is terminated directly on the router which provides another layer of security. There is no dial in access on the network. Complete SBS network infrastructure from L2-L4 on world class network devices provided by Cisco Systems USA. SBS allow all site to site communication on IPSEC which provides more secure encrypted data transmission. Super-user passwords on network devices are available only to the managers of the team. IPS has been be implemented for anti-spamming, web filtering, and monitoring other network security issues.

Data Security
Anti virus updates (Automated) applied on all the Desktops & Servers, which ensures Total Virus Free ZONE. All security patches rolled out by Microsoft are applied as and when issued. CA backup solutions for Data Servers, Laptops and Desktops.

Physical Access
Server Room access is only after the verification through employee identification card and the respective passcode. Only selected persons are allowed to enter the server room.

Data and Communications
99.9% link uptime's on Leased Lines and shared connectivity with dedicated connectivity using diverse international and local optic fiber carriers.

Voice
Ready voice infrastructure built to international standards and designs on traditional voice and convergence technology platforms.

Speeds and bandwidths
Adequate leased line internet bandwidths.