Salient has an extensive physical & communications network that provides 24x7 high bandwidth communications links between the India-based development teams and every client. That means you can get dedicated high-speed support to help projects meet tight deadlines and support mission critical applications. The main highlights of Salient state-of-the art infrastructure are: 20,000 sq. ft. of offshore capacity Salient offers its services to blue chip international clients through a fully networked Grade A facility in the heart of township of Gurgaon, considered the hub of business outsourcing operations world over. Salient expects to have close to 20,000 sq.ft.of operational space by early 2006.

Under the leadership of an experienced as well as innovative management team, Salient offers high quality, cost effective and fully redundant multilingual BPO solutions through a proven process transition methodology and a tested service delivery framework through its two 24/7 operational, state-of-the-art, BPO facilities.

Power Supply

Our power supply runs through three different sources. We run on public utility provided supply. As a backup, we have implemented a 500 KVA generator, which can seamlessly run critical systems in case of power failure. All our power supply is routed through world class UPS systems provided by APC, USA. We have a separate UPS room with temperature control.

Network security

All network equipments are password protected and installed in a Rack. Firewall installed on all the Internet handoff's block all the malicious ports and Internet bandwidth is terminated directly on the router which provides another layer of security. There is no dial in access on the network. Super-user passwords on network devices are available only to the managers of the team. IPS has been be implemented for anti-spamming, web filtering, and monitoring other network security issues.

Data Security

Anti virus updates (Automated) applied on all Servers, which ensures Total Virus Free ZONE. All security patches rolled out by Microsoft are applied as and when issued. CA backup solutions for data servers and desktops.

Physical Access

Server Room access is only after the verification through employee identification card and the respective passcode. Only selected persons are allowed to enter the server room.

Data and Communications

99.5% link uptime's on Leased Lines and shared connectivity with dedicated connectivity using diverse international and local optic fibre carriers. This can manage up to 3 E1 lines.

Voice

Ready voice infrastructure built to international standards and designs on traditional voice and convergence technology platforms. 

Speeds and bandwidths

Adequate leased line internet bandwidths.