If you're ready to outsource and you're ready to outsource to India, then, what makes us your ideal partner for outsourcing?

Credibility, People, Processes, Infrastructure, Security.
These are the five areas that make us different and fully equipped to take on the challenges of outsourcing.

Credibility

	Backing of the US $3 Bn Avantha Group and JV partners ensures strong and proven financial credibility.
	The Avantha Group has an inimitable track record of having run successful businesses in India and overseas for the last nine decades.
	TQM and Six Sigma oriented process driven operating methodology of the Group enables Salient to efficiently manage the twin challenges of process and quality in the BPO industry.

People

	Access to the Avantha Group global senior management pool and thought leadership.
	Strong, dedicated, passionate and hands-on Management team
	Availability of in-house technology team to support the software platform and assist in transitioning/migration
	Dedicated off-site helpdesks for better SLA levels
	Team of permanent qualified employees with no temporary staff to ensure continuity in service
	Qualified manpower with professional / technical skills
	Knowledge network of sources and specialists.

Processes

	Focus on quality and stringent service delivery standards
	Focus on continuous value addition to make the process more efficient
	A robust delivery process methodology and implementation strategy.

Infrastructure

	Access to worldwide infrastructure resources of the Avantha Group.
	State-of-the-art BPO facility which is a stone's throw away from the Indian Capital's business hub.
	The facility is equipped with all the amenities and support features required for smooth and efficient BPO operations. -  Complete power backup to run the facility round-the-clock -  Well connected to major business centers across the city
	Independent IPLC and internal networking for uninterrupted communication. Sophisticated IT Systems & Telecommunication Network
	Ability to raise the scale of operations at a relatively short notice as per requirements.
	Data transfer - FTP servers connected to a high speed network and option to increase this capacity as per work demands.
	Support systems like IT, Administration and Finance are in place.

Security

	ISO 27001-complaint information and data security environment with, Proximity card access
	Disaster Recovery Protocol.
	Secure and restricted access to the server room and other secure areas plus controlled and restricted access to visitors
	Data / information protection and destruction systems working round-the-clock. Access Control to sensitive information
	Firewall Implementation
	Anti-virus roll out on all systems
	Employee Confidentiality Agreement